Every Acunetix WVS build released passes through a series of usability and quality assurance tests before being released to the public. However, certain setups and scenarios can produce unexpected results. If you encounter any strange or incorrect WVS functionality, and you think it is something that we can fix or look into, please let our support team know about it and we will do our best to investigate and fix the problem.
Before contacting our support team, always check that the latest build of Acunetix WVS is installed. Newer builds generally are updated to adapt better to newer technologies and also will contain fixes to any discovered errors in the product. An Acunetix Web Vulnerability Scanner build history is available here. Moreover, you can check the Manual, Acunetix forums, Acunetix web application security blog or the FAQ's.
In case you need further support or information on an issue please do not hesitate to contact our support team who will be glad to assist you. When you submit a support request, a detailed report of the scan could help us get to the root of the problem quicker.
You can contact our support team on firstname.lastname@example.org