What can I do if I find an error in Acunetix WVS?

Resolution
The release builds of Acunetix WVS pass through a series of tests and approvals before actually being released for download, however certain setups and scenarios can produce unexpected results. If you encounter any strange reaction of Acunetix WVS and you think it is something that we can fix or look into, please let our support team know about it and we will do our best to investigate and fix the problem.

One thing that you need to check is if you are actually using the latest build of Acunetix WVS. Newer builds generally are updated to adapt better to newer technologies and also will contain fixes to any discovered errors in the product.

When you submit a support request, a troubleshooter output from Acunetix WVS Troubleshooter (installed by default with Acunetix WVS2) and a report of the scan could help us get to the root of the problem quicker.

You can contact our support team on support@acunetix.com