Acunetix Online cannot connect to my Target

If Acunetix Online cannot connect to your target, it may be due to a firewall or WAF blocking connections. Follow these steps to troubleshoot:

Confirm that your firewall is not blocking connections from Acunetix. All Acunetix Online scans originate from the following domains:

  • (EU-based customers:
  • (EU-based customers:

Ensure you can still connect to the website from your browser, as the firewall may not be blocking your IP address.

If the target is hosting a website, re-verify the connection from Acunetix by performing a scan target re-verification. This action will prompt Acunetix to request the verification file and report any errors encountered during the process.

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