The remote host is missing an update to the system as announced in the referenced advisory.
Update your system with the appropriate patches or software upgrades. http://otrs.org/advisory/OSA-2010-02-en/ http://otrs.org/advisory/OSA-2010-03-en/ http://www.vuxml.org/freebsd/96e776c7-e75c-11df-8f26-00151735203a.html
The following package is affected: otrs CVE-2010-2080 Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 allow remote authenticated users to inject arbitrary web script or HTML via unspecified vectors.
CVE CVE-2010-2080, CVE-2010-4071
CVSS Base Score: 3.5