This host is installed with OTRS (Open Ticket Request System) and is prone to restriction bypass vulnerability.
Successful exploitation will allow remote authenticated users to bypass intended access restrictions by selecting the ticket from the watched-tickets list. Impact Level: Application
Upgrade to OTRS (Open Ticket Request System) version 2.4.0-beta2 or later, For updates refer to http://www.otrs.com/en/
A flaw exists in move_into permission setting which fails to enforce permission setting for a queue
OTRS (Open Ticket Request System) version before 2.4.0-beta2
Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.
Updated on 2015-03-25