This host is installed with OTRS (Open Ticket Request System) and is prone to XSS vulnerability.
Successful exploitation will allow remote authenticated users to inject arbitrary web script. Impact Level: Application
Upgrade to OTRS (Open Ticket Request System) version 3.0.0-beta2 or later, For updates refer to http://www.otrs.com/en/
An error exists in rich-text-editor component which fails to validate user supplied input
OTRS (Open Ticket Request System) version before 3.0.0-beta2
Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.
Updated on 2015-03-25