OTRS Rich-text-editor XSS Vulnerability

Summary
This host is installed with OTRS (Open Ticket Request System) and is prone to XSS vulnerability.
Impact
Successful exploitation will allow remote authenticated users to inject arbitrary web script. Impact Level: Application
Solution
Upgrade to OTRS (Open Ticket Request System) version 3.0.0-beta2 or later, For updates refer to http://www.otrs.com/en/
Insight
An error exists in rich-text-editor component which fails to validate user supplied input
Affected
OTRS (Open Ticket Request System) version before 3.0.0-beta2
Detection
Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.
References

Updated on 2015-03-25