Description osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call. Remediation References CVE-2020-16193 Related Vulnerabilities WordPress Plugin Cherry Services List Information Disclosure (1.4.1) phpMyAdmin Improper Restriction of XML External Entity Reference Vulnerability (CVE-2011-4107) Dotclear Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') Vulnerability (CVE-2014-3783) WordPress Plugin Scribble Maps Cross-Site Scripting (1.2) PHP Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Vulnerability (CVE-2006-0996) Severity Medium Classification CVE-2020-16193 CWE-707 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Tags Missing Update Known Vulnerabilities