Summary

Acunetix 360 identified the target web site is using osTicket and detected that it is out of date. osTicket is an open-source support ticket system.

Impact

Since this is an old version of the software, it may be vulnerable to attacks.

Remediation

Please upgrade your installation of osTicket to the latest stable version.

Severity

Information

Classification

PCI v3.2-6.2 CAPEC-310 CWE-829 HIPAA-164.308(a)(1)(i) ISO27001-A.14.1.2 OWASP 2013-A9 OWASP 2017-A9