My scan seems to be stuck

This situation generally occurs when scanning a large web site. In this case, the scan can take a few hours, sometimes, although rarely, a few days. The scan might seem to be stuck, when in reality, it is not. When this happens, the status of the scan shows the same percentage for the progress. You […]

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Why is my scan showing as Queued?

When you request a scan, the scan request is queued till the next available scanner is available to handle the scan request. This generally takes less than a few minutes. There is a limit of 1 simultaneous scan per scan target. This is done not to overwhelm the scan target with requests. So if you […]

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How long does a scan take to complete?

The duration of a scan depends on many things, including network latency, size of site being scanned, the server’s resources and services running on the scanned server. The average scan time for a network scan is 20 minutes, while the average time for a web scan is between 2 and 4 hours.

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Why do I need to upload a verification file before scanning my website for vulnerabilities?

Scan Target Verification allows you to confirm ownership of the website you want to scan using Acunetix Vulnerability Scanner (Online). This is done by downloading a unique verification file from the settings of the Scan Target configured in Acunetix Vulnerability Scanner (Online) and uploading this verification file to the root of the web site. From […]

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